Customer Comments

Hi All @ Standland,

Don't normally give praise but i need to send this email to thank you for a great service. I bought this tv stand at 13:45 on the 21st Apr and before 14:00 on the 22nd Apr delivered to the door.

Easy to put together and all seems fine and looks good. I would definitely recommend you to family and friends and if you add this to your customer Comments List then Anyone who is reading buy from these people with confidence, excellent service allround.

Thanks again

Richard

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after placing an order with a nationwide very well know company....waited and waited then told of a month delivery date.....cancelled the order , came across yourselves by accident...got just what i wanted , in 3 days..(a day before i expected it) easily put together and it looks a treat , matches my new lcd perfectly....oh and i saved £10 ......great and thanks

dave

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Hi Sean

Our shelf arrived Tuesday all in one piece and the stand now looks great.

Thanks very much for your help, I have received extremely good service from all at your company and will certainly recommend you to friends and family.

Thanks again David.

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Hi Guys

Just a short message to say thanks very much for excellent customer service , fast delivery and a great product!

I will recommend standland to my friends

thank you

Regards Dean Lawrence

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Hi,

It doesn't happen very often but I felt compelled to write and congratulate your team for providing wonderful service.

The black glass 120cm stand is just perfect for my needs. When you consider VAT and P&P was included in the price it was truly fantastic value. I had thought the easter holiday would delay my order but was wrong. I gratefully took delivery a day earlier than I had expected.

Finally you are to be commended on the packaging - the courier would have really had to go out of their way to damage this, such was the quality of the packaging and the thought put into it.

I will have no hesitation in recommending StandLand to anyone in the market for a LCD/Plasma stand.

Well done.

Kind regards,

Patrick Beard

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Thank you for sending out the replacement TV stand.
As it was me that ordered a stand that was too small - it is very much appreciated that you have exchanged it very quickly and without any fuss.
It is very refreshing to deal with a company that offers excellent customer service.

Andy Byard

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Just thought you would like to know that the TV stand we ordered from you yesterday arrived less than 24 hours later this morning and we are delighted with it.

Excellent service, thank you.

Regards,

Malcolm Perry

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Hi! Standland, I would like to forward my appreciation for the first
class service I've received after placing my order, it was delivered a
day early despite it being over the weekend, well packed and in good
condition.
I bought this stand to replace a genuine Toshiba one, and to be quite
frank yours is far in in front in both design, looks and quality.
Many thanks, I shall recomend your product when the need arises.
Mr S Swannick

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I would like to thank you for the prompt delivery of our TV Stand.. We are delighted with it-- with the clear assembly instuctions, and with the ease of assembly. The stand is really very attractive and we are very satisfied.

Thank you.

MT Dickinson

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Dear Standland Managing Director and staff

Many thanks for professionally advising on the phone last Wednesday re my inquiry, and being realistic in confirming when my order would be received. You also then progressed my email order satisfactorily, and kept me informed.

Goods received in perfect condition, on day stated, (Friday), and of good quality at an appropriate price. Couldn't ask for more, and will refer you to friends/colleagues when appropriate

Well done - have a good day,

David

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FAO: Sean

Thanks for sorting out my re-ordered stand with the extra shelf. Even though I had the stand last month - my new telly from another retailer has only just been re-delivered as the original set was damaged in transit.

You were right - it is a better looking stand than my original selection and it is refreshing to still experience that personal touch from a customer friendly retailer (sadly missing from some of the better known "high street" names out there). Keep up the good work and I will be happy to recommend you to anyone else in the market for a new TV stand!

Regards Paul

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JUST A QUICK NOTE TO THANK YOU FOR YOUR FANTASTIC SERVICE, EVERYTHING WENT SMOOTHLY FROM ORDERING TO DELIVERY.

I WOULD RECOMMEND YOUR COMPANY TO FRIENDS AND FAMILY

THANK YOU

P. SHEPPARD

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Hello

we recently purchased one of your Dakota stands and would just like to say how delighted we are with it and also your excellent after sales service, it is very pleasing to deal on the internet, get an excellent product at a good price and even better deal with a nice company, great work keep it up

thank you

R. Ellis

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Dear Sir,

Many thanks for the low level LCD/Plasma stand delivered today. This is ideal for use where space is limited, and perfectly fits my requirements. Thanks also for your quick and effecient delivery,

yours faithfully,

Ron Sears

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May I register my appreciation for the help and assistance received from
your company.
In particular Matt for his patience and understanding.

Many thanks

Peter Moulding

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You would wish to know that my order of pm yesterday has arrived at 0830hrs this morning in Cheltenham.

Well done and thank you.

Sincerely,

Brian Lickman.

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Thanks for a fast and efficient service. Ordered stand late on Tuesday evening and it was delivered on Friday. Thanks again

Very satisfied customer

Vince.

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Dear Sir or Madam,

I want to say how good your service was in delivering my 110cm Glass Plasma Stand.

I placed the order with you late on Monday night & I was delighted to have delivery of the item to my door at 12 noon on Wednesday. The delivery was the best I've ever had from any store over many, many years and beats most traditional stores. Delivery in just 1 day & for free is excellent & I have told my family & friends in future to check your website because of your good service and good prices.

I know I have mentioned mainly about delivery, I also really liked the easy navigation of your website to find exactly what I needed. Then when I seen the item I needed, you already had all the measurements I needed to make a quick decision. Having the shelf width & the size of the plasma you can put on it, described on the title of the items to quickly browse, through made choosing it easier.

I'm glad I found your website and I will to continue to use your site in future for anything else I may need.

Thank you
From Mr K Smith

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Thank you- I am very impressed with your service-

ordered on the 19.12.07 arrived 20.12.07 early

Excellant

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Hi Sean,

Sorry for delay in contacting you, I've been on a couple of days team
building exercise. (Don't ask... we had to imagine the team was a zoo
and identify which animal each of us was.... I really hate that rubbish
and rarely get anything from it.)

Anyway, I've returned, the stand is here and I must say that the photo
on the web sit really doesn't do it justice. Its a very stylish piece of
furniture, I couldn't have asked for better. Many thanks for showing
such goodwill, I will be sure to recommend you in the future.

All the best

Mike

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Having found the ideal stand for our new plasma tv on your site i would like to say that the service was fantastic!

Having ordered online, your order confirmation was very efficient and to have the stand delivered next day was great!

Keep up the good service and i look forward to recommending you.

Regards

Glenn Hill

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Dear Sir

Have received replacement Television Stand, which I am pleased to say is Perfect, I would like to take this Oppertunity, to Thank You very much for your Commitment in resolving this Problem, I would have no hesitation in using your company again, or indeed recomending you to my freinds, or anyone else.

Yours Sincerly

Richard James

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105cm black glass stand ordered 15.50 Thursday, arrived 11.00 today
(Tuesday) and put together inside 30 minutes.
Thanks for an excellent product, great service and very competitive price.

Is there a spot on your site for customer comments - if so I couldn’t see
it.
I will definitely recommend you to friends.
Thanks again.

Regards,
Keith

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Thank you so much for providing such efficient service. The stand arrived this morning (hours before the TV!) and we are delighted with it. The 'idiotproof' instructions were a welcome bonus and its speedy delivery was most impressive.Your company has certainly exceeded our expectations, for which we are most grateful.

Yvonne Gill-Martin

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Dear Standland,

THANK YOU !!

I received the replacement stand this morning .. Thank you so much for such a wonderful customer service.

I won’t hesitate in recommending you to my friends. I don’t think I could find any other company who would deal with a problem as fast and effectively as you did.

Best customer service I’ve ever encountered.

Kind Regards

Anthony Wood

Chesterfield

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Dear all @ Standland

Just a quick note to say that I received my TV stand today as promised.

It is a fantastic stand, at a fantastic price together with the service level that was provided by yourselves which again was fantastic

Thanks for everything

Regards

Chris

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Stand arrived this morning before 09:00, very impressed with the service, assembly was straight forward.

And overall excellent value for money.

I will definitely recommend you to my friends.

Regards.

Christine Lamb

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had been v nervous at ordering online but jst to say thanx for a very speedy satisfactory transaction. very pleased wth stand. will definately recommend you to friends.

thanks. lynne

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Just wanted to let you know how pleased we are with the T V stand we ordered on Sunday & which arrived – very impressively – first thing Tuesday morning. Fantastic service, Well done.

Many thanks,

Gail

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