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    • Where are your offices based?

       

       

      Our offices and warehouse are based in Burnley, Lancashire. Please see our Contact Us page for further details.

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      8 out of 8 people found this answer helpful
    • What are your opening and closing hours?

       

      Our offices are open Monday - Thurday from 9am - 5pm. Friday 9am - 3pm. Unfortunately we are closed over the weekends and most bank holidays. Please see our deliveries pages for more specific details.

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      5 out of 5 people found this answer helpful
    • Do you have a shop or showroom where I can view products?

      Unfortunately at present we are just based online and do not have anywhere you can view our products.

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      12 out of 14 people found this answer helpful
    • Can I collect in person?

      Yes you can collect your item/s if you require from our warehouse, however this must be pre-arranged. Please contact us on 0800 876 0969 for further details.

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      11 out of 11 people found this answer helpful
    • What are the dimensions of the TV stand?

      Please see the product page of your selected item, most of our TV stands features a dimensions image for more detail.

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      4 out of 4 people found this answer helpful
    • How are the product shipped?

      Each product is shipped in protective cardboard packaging and is shipped through a mainstream carrier such XDP or our furniture delivery DSV. Each delivery will require a signature.

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      7 out of 8 people found this answer helpful
    • When will i receive my item?

      Please see our Delivery page for more details. Please note, any orders placed after 1.30pm on a Friday or over the weekend will not be dispatched until the following Monday.

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      5 out of 6 people found this answer helpful
    • I am at work during the day and not able to wait for the delivery. What options are there?

      There is the option to specify a certain day for your delivery, or if it makes life easier, you can choose a Saturday delivery. If you have a neighbour that is happy to sign for the delivery, then this can be arranged. Simply contact us to discuss what best suits you.

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      4 out of 4 people found this answer helpful
    • What happens if i miss my delivery attempt?

      Our courier will leave a calling card for you to contact them to arrange another delivery to you. [ top ]

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      3 out of 3 people found this answer helpful
    • Can I return a product if it’s damaged or it’s not what I wanted?

      Yes we do endeavour to make returns as easy as possible. Please see our Returns page for more details. [ top ]

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      7 out of 9 people found this answer helpful