Where are your offices based?
Our offices and warehouse are based in Burnley, Lancashire. Please see our Contact Us page for further details.
What are your opening and closing hours?
Our offices are open Monday - Thurday from 9am - 5pm. Friday 9am - 3pm. Unfortunately we are closed over the weekends and most bank holidays. Please see our deliveries pages for more specific details.
Do you have a shop or showroom where I can view products?
Unfortunately at present we are just based online and do not have anywhere you can view our products.
Can I collect in person?
Yes you can collect your item/s if you require from our warehouse, however this must be pre-arranged. Please contact us on 0800 876 0969 for further details.
What are the dimensions of the TV stand?
Please see the product page of your selected item, most of our TV stands features a dimensions image for more detail.
How are the product shipped?
Each product is shipped in protective cardboard packaging and is shipped through a mainstream carrier such XDP or our furniture delivery DSV. Each delivery will require a signature.
When will i receive my item?
Please see our Delivery page for more details. Please note, any orders placed after 1.30pm on a Friday or over the weekend will not be dispatched until the following Monday.
I am at work during the day and not able to wait for the delivery. What options are there?
There is the option to specify a certain day for your delivery, or if it makes life easier, you can choose a Saturday delivery. If you have a neighbour that is happy to sign for the delivery, then this can be arranged. Simply contact us to discuss what best suits you.
What happens if i miss my delivery attempt?
Our courier will leave a calling card for you to contact them to arrange another delivery to you. [ top ]
Can I return a product if it’s damaged or it’s not what I wanted?
Yes we do endeavour to make returns as easy as possible. Please see our Returns page for more details. [ top ]